Refund and Dispute Policy
Effective Date: January 1st, 2024
All services offered by Momoski Tech LLC are provided on a prepaid basis and include access to services up until the next renewal date. By making a payment, you acknowledge and agree to the following terms:

• Refunds:
  ‍Refunds for prepaid services will not be provided, either in whole or in part, for any reason, including but not limited to, the voluntary or involuntary termination of services prior to the renewal date.
• Disputes:
  ‍If you believe there has been an error in billing or service delivery, you must notify us in writing at support@momoski-tech.com within thirty (30) days of the disputed charge. Failure to do so constitutes a waiver of your right to dispute the charge.
• Cancelation Prior to Renewal:Cancelations must occur prior to the next renewal date to avoid incurring additional charges. Upon renewal, fees are considered fully earned and are non-refundable.
  For inquiries related to this policy, please contact support@momoski-tech.com.
  

Cancelation Policy
Effective Date: January 1st, 2024
Customers may cancel their services in accordance with the following terms:

• Cancelation Requests:
  ‍All cancelation requests must be submitted via email to support@momoski-tech.com. The request must clearly state the intention to cancel and the desired cancelation date.
• License-Related Expenses:
  ‍Customers are solely responsible for any third-party licensing costs (including, but not limited to, Office 365, antivirus software, and related subscriptions) associated with their account until the end of the subscription term, regardless of the cancelation date.
• Stripe Account Management:
  ‍Customers may also manage and cancel their subscriptions directly through their Stripe account for added convenience.
  
• Final Billing:
  ‍Cancelations processed after the renewal date will not result in a refund for the remaining subscription period, and the subscription will continue until the end of the prepaid term. For assistance, contact support@momoski-tech.com.
  
• Final Billing:
  ‍Cancelations processed after the renewal date will not result in a refund for the remaining subscription period, and the subscription will continue until the end of the prepaid term. For assistance, contact support@momoski-tech.com.
  

Terms and Conditions of Promotions
Effective Date: January 1st, 2024
Promotional offers provided by Momoski Tech LLC are subject to the following terms and conditions:

• Zai Email Security Setup Fee Waiver:
  The initial setup fee for Zai Email Security is waived exclusively for customers who purchase a qualifying subscription plan during the sign-up process. • The setup fee is a one-time, non-refundable charge that applies unless the specific subscription type required for the waiver is selected.
• Non-Retroactive Promotions:
  Promotional offers are valid only at the time of purchase and may not be applied retroactively to existing accounts or subscriptions.
• Promotional Changes:
  ‍Momoski Tech LLC reserves the right to modify or terminate promotional offers at any time without notice. Such changes will not affect customers who have already claimed the promotion prior to the modification or termination.
  
• No Cash Value:
  Promotions hold no cash value and may not be exchanged or redeemed for monetary compensation.For clarification regarding promotions, contact support@momoski-tech.com.
  

Cookie and Privacy Policy
Effective Date: January 1st, 2024
Momoski Tech LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy and Cookie Policy describes how we collect, use, store, and disclose your data in connection with Momoski-Tech LLC and Zai Email Security. By using our services, you consent to the terms outlined in this policy.

• 1.1 E-mail Security Data
  We collect and process DNS-related email security data, including SPF, DKIM, and DMARC records, to provide our services. This data is securely stored and used to:
  - Analyze email deliverability issues.
  - Enhance email security for our clients.
  
• 1.2 Anonymized Data
  We may anonymize the collected email security data to ensure it cannot be traced back to an individual or organization. Anonymized data may be:
  - Used internally to improve our services and marketing efforts.
  - Offered to trusted third-party partners for research or other purposes for a fee.
• 1.3 Personal Information
  ‍Any personal information provided (e.g., contact details for customer support) will only be used for purposes specified at the time of collection.
  
• 2. Cookies
  2.1 What Are Cookies?
  ‍Cookies are small text files stored on your device when you visit our website. They help us enhance your experience and analyze site performance.
  
• 2.2 How We Use Cookies
  ‍We use cookies for:
  - Analytics: Cookies, including Google Analytics, help us understand user behavior, improve our website, and optimize marketing efforts.
  - Marketing: Cookies may track browsing activities to deliver targeted advertisements relevant to our services.
  
• 2.3 Your Choices
  ‍You can manage your cookie preferences by:
  - Adjusting your browser settings to refuse cookies or alert you when cookies are being used.
  - Opting out of Google Analytics tracking by visiting the Google Analytics Opt-Out Page
  Please note, disabling cookies may affect the functionality of our website.
  
• 3. Data Security
  We take the protection of your data seriously. Our security measures include:
  - Encrypting sensitive data during transmission.
  - Limiting access to data to authorized personnel only.
  - Regularly reviewing and updating our security protocols.
  
• 4. Data Sharing
  We do not sell your personal information. However, we may:
  - Share anonymized data with trusted third-party partners.
  - Disclose data as required by law or in response to valid legal requests.
  
• 5. Your Rights
  Depending on your location, you may have the following rights:
  - The right to access, update, or delete your personal data.
  - The right to object to or restrict certain types of data processing.
  - The right to file a complaint with a data protection authority if you believe your rights have been violated.
  To exercise these rights, contact us at support@momoski-tech.com.
  
• 6. Changes to This Policy
  We may update this policy from time to time to reflect changes in our practices or applicable laws. Significant changes will be communicated through our website. Continued use of our services after the policy update constitutes your acceptance of the revised terms.
  
• For questions about this policy or how we handle your data, please contact us:
  ‍Momoski Tech LLC
  ‍Email: support@momoski-tech.com
  

Terms of Service
Effective Date: January 1st, 2024

• Acceptance of Service
  By accessing or using Zai Email Security (the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you must immediately discontinue the use of the Service. Use of the Service is strictly limited to individuals who are at least 18 years of age.
  
• Description of the Service
  Zai Email Security is a Software as a Service (SaaS) application designed to enhance email security by monitoring, analyzing, and reporting on DMARC configurations, as well as scanning email configurations to ensure that SPF, DKIM, and DMARC protocols are appropriately implemented based on industry standards. Additionally, the Service provides ongoing DMARC report monitoring to help identify and mitigate potential email security issues. Please note, the Service is informational in nature and does not guarantee email deliverability or security outcomes.
• No Guarantee of Deliverability
  ‍Zai Email Security makes no guarantees, promises, or warranties regarding the deliverability of emails. The Service operates as an analytical and reporting tool and does not control all systems or infrastructure involved in email delivery. While we provide actionable recommendations based on industry best practices, including configuring SPF, DKIM, and DMARC protocols, these measures cannot ensure 100% email deliverability due to factors beyond our control.
  
• Limitation of Liability
  To the fullest extent permitted by applicable law, Zai Email Security, its owners, affiliates, and employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Service. This includes, but is not limited to, lost revenue, loss of data, interruption of business, or damages related to third-party email systems. Use of the Service is provided on an “as-is” and “as-available” basis.
  
• User Responsibilities
  Users of the Service agree to the following responsibilities:
  1. Ensure all use of the Service complies with applicable laws and regulations.
  2. Protect and secure account credentials and notify Zai Email Security promptly of any unauthorized access or account compromise.
  3. Regularly review and act upon recommendations provided by the Service to enhance email security.
  4. Users must be at least 18 years of age to access or use the Service.
  5. Refrain from any malicious activity, including but not limited to, the use of the Service to exploit, harm, or disrupt third-party systems or users. Zai Email Security reserves the right to suspend or revoke access to accounts involved in malicious activities.
  
• Modifications to the Services
  Zai Email Security reserves the right to modify, update, suspend, or discontinue the Service, in part or in whole, at any time and without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
  
• Termination
  We reserve the right to terminate or suspend your access to the Service at our sole discretion, with or without cause or prior notice, including for any violation of these Terms. Upon termination, your right to use the Service will immediately cease, and we may delete any associated data or content in our possession.
  
• Governing Law
  These Terms of Service are governed by and construed in accordance with the laws of McMinn County, Tennessee, without regard to conflict of law principles. Any legal proceedings or disputes arising from the use of the Service shall be exclusively handled in the courts of McMinn County, Tennessee.
  
• Prohibited Use and Enforcement
  You agree not to use the Service for any malicious purposes, including but not limited to phishing, spam, or exploitation of vulnerabilities in third-party systems. Zai Email Security maintains the right to monitor user activity and take immediate action, including suspension or permanent revocation of access, against accounts involved in malicious or harmful behavior.
  
• Contact Information
  If you have any questions, concerns, or support needs regarding the Service or these Terms, please contact us at support@zaiemailsecurity.com.